Results

Your patients' results are available by HealthLink, fax, telephone and mail.

To protect patient confidentiality and privacy, PathWest is unable to email results.

In the event of a high-risk result, PathWest may need to contact you. Please ensure your contact information is current.

To update your contact information please click here.

Legislated changes to patient access to pathology results in My Health Record 1 July 2026

From 1 July 2026, new national "Share by Default" legislation will require most pathology results to be uploaded to My Health Record shortly after they are released, unless a defined exception applies. 

This means patients may be able to see their results before speaking with their doctor or healthcare provider.

What is changing?

PathWest is implementing this legislated change and raising awareness with hospital and community clinicians and patients ahead of commencement.

  • Patients may view results before clinical follow‑up
  • A 5‑day legislated delay applies only to:
    • Anatomical pathology
    • Cytopathology
    • Genetic testing

Patient choice

Patients can: 

  • Opt-out of My Health Record
  • Restrict or remove specific results

Results will be shared unless patients opt-out or restrict access

What this means for patients and clinicians

  • Patients may view results without clinical context, which can sometimes lead to confusion or concern
  • Patients may seek information or reassurance before their scheduled appointment

Supporting patients

Clear communication about test results and what they mean is an important part of patient care.

  • Patients are encouraged to speak with their treating clinician about their results
  • Reassurance that their clinician is best placed to interpret results can help support understanding and confidence

Patient resources, including FAQs and posters, are available to support patient awareness.

For more information regarding this change, please visit My Health Record – Australian Digital Health Agency

PathWest HealthLink Messaging System

The HealthLink Messaging System is a cloud-based, intuitive interface that provides our clients with secure, encrypted results that can be accessed from anywhere at any time. It is a convenient, free and efficient alternative to traditional hard copy and faxed reports. 

HealthLink onboarding

Complete an application form to:

  • Register for a HealthLink account to receive electronic pathology reports from PathWest.
  • Switch hardcopy reports on or off for your organisation.

To start receiving results via HealthLink, you will be issued with a user account and have the HealthLink Messaging System software installed and configured with our IT support.

HealthLink amendments 

Complete the request form to:

  • Add/remove recipients to HealthLink Secure Messaging System
  • Switch hardcopy reports on or off for your organisation.
Please return forms to PathWestElectronicResultsSupport@health.wa.gov.au

Support and enquiries 

For assistance with registration, set up, or managing your electronic pathology results account, please contact:

PathWest Electronic Results Support Team

Email: PathWestElectronicResultsSupport@health.wa.gov.au

Phone: (08) 6383 4900 | 13 PATH (7284)

 

 

Last Updated: 15/06/2026