Results

Your patients' results are available by mail, telephone, fax and our electronic results delivery system, Healthlink. Results are unable to be emailed to protect patient privacy and confidentiality.

We may need to contact you in the event of a critically abnormal result. Please ensure your contact information in our issued request forms is up to date.

PathWest Healthlink Messaging System

The Healthlink Messaging System is a cloud-based, intuitive interface that provides our clients with secure, encrypted results that can be accessed from anywhere at any time. It is a convenient, free and efficient alternative to traditional hard copy and faxed reports. 

Healthlink onboarding

Complete an application form to:

• Register for a Healthlink account to receive electronic pathology reports from PathWest.
• Add/remove recipients to Healthlink Secure Messaging System
• Switch hardcopy reports on or off for your organisation.

To start receiving results via Healthlink, you will be issued with a user account and have the Healthlink Messaging System software installed and configured with our IT support.

*Please be advised that new Healthlink registrations for electronic results delivery will not be processed between 17 December 2025 and 7 January 2026, due to the holiday period.

What does this mean for you?

• If you submit a Healthlink registration request during this time, it will be processed after 7 January 2026
• To ensure continuity of your results, we can arrange for fax or hardcopy delivery during this period.

If you require assistance or wish to set up an alternative delivery method, please contact our Electronic Results Support Team at pathwestelectronicresultssupport@health.wa.gov.au